This page is provided for the convenience of our clients.

From time to time, everyone needs assistance to achieve their objectives. At a pre=arranged time, clients can request assistance by clicking on the image here to initiate a "remote assistance request" to our network.

The request is made from the client computer by running a small utilitity that creates an encrypted secure link back to one of our computers allowing remote control of the client computer. The request is only valid for a very limited period so connections cannot be made at a later date or without being initiated from the client system. This ensures the client is in total control of the process and that their systems are only open for a remote connection at a time of their choosing.

This utility can also be used to remotely demonstrate software or web development directly on a clients computer without the necessity of a face to face meeting.


To initiate the connection click on this link or the image on the left and then answer yes or ok to requests to run the utility and override any warnings from your internet security software. Once the connection has been established you will be able to observe everything that is done during the remote control session.Testing